Quick answer
If you need help with your order:
If you contacted the MK Trendy more than 48 hours ago. For qualifying orders, you’ll receive a refund for any item that doesn’t arrive, arrives damaged, or doesn’t match the item description or photos.
The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the seller to create and prepare them for shipment), and the transit time (how long the package is typically in transit with the shipping carrier).
Processing time + Carrier transit time = Estimated Delivery Date
For example: If the processing time for an item you purchased is 3-5 days, and the transit time for the shipping method you chose is usually 2-4 days, your estimated delivery date is 5-9 days from today.
If the seller completes the order earlier than the expected ship date, the estimated delivery date will be recalculated accordingly.
To see the estimated delivery date for your order:
- Select the Your Account icon.
- Select Purchases and reviews.
- If available, the estimated delivery date will be to the right of your order.
If you’re a seller, setting up estimated delivery dates can help both to drive sales to your shop, and prevent unnecessary buyer confusion. Learn how to set up estimated delivery dates in your shop.
Why don't I see an estimated delivery date for my order?
Not all orders will have estimated delivery dates. Estimated delivery dates depend on the order’s shipping settings, which are set by the seller.
Shop confidently with MK Trendy Purchase Protection program knowing if your order qualifies, you’ll get a full refund if your purchase doesn’t match the item description, arrives damaged, or never arrives. You can still leave a review on an item or open a case one day after the estimated delivery date.
Deliver to: UK
Standard Delivery 2 - 4 Working Days - £3.99, orders over £70 - free.
Next Working Day Delivery - (Orders placed after 3pm will be delivered in two working days) - £5.99
Please note: products ordered from the Custom Jewellery Collection, your product will be dispatched in line with lead times on the product page.
Please note that these estimated delivery lead times aren't guaranteed but reflect our current average delivery durations, and external factors, such as global events (including bad weather, climate issues or conflicts in the area) may impact courier operations, leading to potential delays beyond our control.
Delivery to: Europe, USA, Canada and Rest of world
Standard Delivery 7 - 13 Working Days - £5.99
Express Delivery 4 - 6 Working Day Delivery - £15.99 or free on orders over £70
Please note: products ordered from the Custom Jewellery Collection, your product will be dispatched in line with lead times on the product page. Some designs are case-sensitive, so please ensure that your personalisation is correct before placing your order.
Please note that these estimated delivery lead times aren't guaranteed but reflect our current average delivery durations, and external factors, such as global events (including bad weather, climate issues or conflicts in the area) may impact courier operations, leading to potential delays beyond our control.